Donor Stewardship for Legacy Gifts: A Complete Guide

Key Takeaways
- Start Immediately: Stewardship begins the moment a donor discloses an intention to make a legacy gift, not when the gift is eventually realized. The average planned gift takes between 7 and 10 years to mature, from the moment of initial commitment to the actual receipt of funds.
- Gifts Can Change: Bequests are generally revocable, meaning a donor can change their mind and alter their will or beneficiary designations at any time while they are alive. This makes ongoing stewardship a critical factor in whether the gift is ultimately honored.
- Visibility is Vital: An astounding 64% of legacy pledgers never actively notify the charity that they have included them in their will. A documented, tracked relationship consistently outperforms an informal, undocumented one.
- Annual Giving Boost: Good stewardship pays off immediately. After a donor formally adds a charity to their estate plan, their annual current giving to that same organization increases by an average of 75% to 77%.
In This Guide
- Why legacy gift stewardship is different from cash gift stewardship
- The moment stewardship should begin
- What good legacy stewardship actually includes
- How often to communicate with legacy donors
- Recognition without discomfort
- Reporting impact to legacy donors
- Protecting against bequest revocation
- Frequently asked questions
Why Legacy Gift Stewardship Is Different from Cash Gift Stewardship
The Moment Stewardship Should Begin
What Good Legacy Stewardship Actually Includes
How Often to Communicate with Legacy Donors
Recognition Without Discomfort
Reporting Impact to Legacy Donors
Protecting Against Bequest Revocation
Frequently Asked Questions
How soon after a donor discloses a legacy gift should stewardship begin?
Immediately. The disclosure itself is the beginning of the stewardship relationship, not a one-time moment to acknowledge and move past.
Should legacy donors be stewarded the same way as major cash donors?
Not identically. Legacy donors benefit from consistent, personal engagement over a much longer time horizon, since the gift itself may not be realized for years or decades.
What is the biggest risk to a documented legacy gift?
Donor disengagement over time is one of the more common, preventable factors. It is not necessarily a change of heart about the cause, but a relationship that was not sustained after the initial disclosure.
Do legacy donors need to be recognized publicly?
No. Recognition should always be optional, with many donors preferring to remain anonymous even after disclosing their intention.
How do organizations know if a documented legacy gift is still intact?
This is difficult without an ongoing relationship. Regular, genuine engagement is one of the only practical ways to maintain visibility into a commitment that remains changeable for the donor's lifetime.
Sources
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